Patient Onboarding

Patients arrive prepared. Your staff stays unburdened.

The Smart Intake System contacts patients automatically, sends secure forms, collects their complete history, and schedules the right appointment — all based on urgency and doctor availability.

DFO Patient Intake
5 patients in pipeline

Sarah Chen

Referred by Dr. Patel

Contacted

Forms sent

Complete

Booked

Mar 12, 2:30 PM

James Wilson

Referred by Dr. Singh

Contacted

Forms sent

Waiting

Pending

Missing: allergies

Robert Kim

Referred by St. Michael's

Contacted

Pending

Pending

Pending

SMS sent today

AI Communication Log — James Wilson

AI

"Hi James, this is Dr. Thompson's office. We received your referral and need a few details before your appointment. I'm sending a secure form now."

Patient

"Got it, filling it out now. I forgot to list my allergies though."

AI

"No problem — I've reopened the allergies section for you. Please complete it when you can. Your appointment will be confirmed once we have everything."

Intelligent intake, not just forms

AI patient communication

The system reaches out to patients via SMS or email with a warm, professional message. It answers their questions, handles follow-ups, and requests missing information — all automatically.

Secure, compliant forms

PIPEDA and HIPAA-compliant intake forms are sent via a secure link. Patient data is encrypted end-to-end and flows directly into your workflow — no paper, no faxing back and forth.

Smart scheduling

The AI evaluates case urgency and cross-references your calendar availability. Urgent cases get priority slots. Routine follow-ups fit into open windows. No back-and-forth calls needed.

Completeness validation

If a patient skips a required field or provides incomplete data, the AI follows up automatically. By the time they walk in, their file is 100% complete — guaranteed.

Designed by clinic teams who onboard patients daily

Let every patient arrive prepared

Eliminate the phone tag, the incomplete forms, and the staff hours wasted chasing information. Your AI assistant handles it all — 24/7.

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